Forwarding guide
Forward emails one at a time — works on any device. Or set up automatic forwarding on desktop — we handle the verification for you.
Your Parent Plan address
You'll need this address during setup below.
Manual
Forward individual emails as you receive them — works on any device
Automatic
Set it up once on desktop — all future emails arrive automatically
Open Gmail settings
Tap the menu icon → Settings → select your account.
Add a forwarding address
Find Forwarding and POP/IMAP → tap Add a forwarding address → enter your Parent Plan address.
Confirm and proceed
Tap Next → Proceed. Gmail will send a confirmation email — we handle the verification automatically. Wait up to one minute.
Set up a filter for school emails
Go to Filters and Blocked Addresses → Create a new filter. In the From field, enter your school's email domain (e.g. @pirbright.surrey.sch.uk). Then select Forward to → choose your Parent Plan address → Create filter.
You're all set
From now on, emails from your school will arrive with us automatically. You don't need to do anything — just wait for the next one.
Open the school email
Find the email from your school in your Gmail inbox.
Open the menu and tap Forward
Tap the ⋮ menu in the top right of the email → Forward.
Enter your Parent Plan address and send
Type your Parent Plan address in the To field → tap Send. We'll process it within a few minutes.
Manual
Forward individual emails as you receive them — works on any device
Automatic
Set it up once on desktop — all future emails arrive automatically
Open Outlook settings
Go to outlook.com in a browser → tap the Settings cog → View all Outlook settings.
Find Forwarding
Go to Mail → Forwarding.
Enable forwarding and save
Turn on Enable forwarding → enter your Parent Plan address → tap Save.
Optional: filter to school emails only
Go to Mail → Rules → Add new rule. Set condition: From contains your school's domain. Set action: Forward to your Parent Plan address → Save. This forwards only school emails rather than everything.
You're all set
From now on, emails from your school will arrive with us automatically. You don't need to do anything — just wait for the next one.
Open the school email
Find the email from your school in your Outlook inbox.
Tap Forward
Tap the Forward button at the top of the email.
Enter your Parent Plan address and send
Type your Parent Plan address in the To field → tap Send. We'll process it within a few minutes.
Manual
Forward individual emails as you receive them — works on any device
Automatic
Set it up once on Mac — all future emails arrive automatically
Open Mail on your Mac
Open the Mail app → go to Mail in the menu bar → Settings → click the Rules tab.
Add a rule
Click Add Rule.
Set the condition
Set the condition to: From → contains → enter your school's email domain (e.g. @pirbright.surrey.sch.uk).
Set the action and save
Set the action to: Forward Message → enter your Parent Plan address → click OK.
You're all set
From now on, emails from your school will arrive with us automatically. You don't need to do anything — just wait for the next one.
Open the school email
Find the email from your school in your Apple Mail inbox.
Tap the reply arrow and forward
Tap the reply arrow → Forward.
Enter your Parent Plan address and send
Type your Parent Plan address in the To field → tap Send. We'll process it within a few minutes.